Testimonials

Hear What Our Customers Have to Say

"Internet Buying Experience"

Hi Marshall,

I had the pleasure of purchasing a 2008 GMC Acadia from your dealership last week. Since I enjoy driving different vehicles through the year, I have had many experiences with a number of dealerships across the U.S. and Canada. Over the past 20 years I can count on one hand the buying experiences that are to the level that I experienced purchasing this vehicle from Courtney Titus.

From my initial contact and inquiry into your dealership right up until the day that I pulled into my driveway every step of purchasing this vehicle was handled impeccably. Not only did Courtney ensure that this was an incredibly easy buying experience, she was amazingly proactive in all of out interactions. I joked that Courtney must have "ESP" since she always knew what I was going to require or ask next and it was done before I asked.

I manage a team of Sales Professionals in Western Canada and I can confidently say that Courtney truly understands how to clearly understand a customer's needs, deliver on your dealership's promises and exceed a customer's expectations.


Thanks again to Courtney and the Bruce Titus Automotive Team team for a great buying experience...I'll be back again.

 Jim.


Jim, HP

"Great Customer Service"

Hi Jeff,

The experience was a good one.

You are right though, this is a competitive market, and I have shop my purchase around, I could have found this unit at a more cost effective price else ware just off the internet alone.

If it wasn't for Doug Fallon representing Bruce Titus and their reputation, he assured me that I would be satisfied with the purchase by being proactive with my concerns prior to the purchase of the vehicle and made the changes, Great business model.

His professionalism; attention to details and customer satisfaction was seamless, because of this quality assurance, price wasn't the only factor in my decision to do business with Bruce Titus.

Therefore; at my capacity with the firm I work for, I will be recommending future fleet vehicle purchases from Bruce Titus.

Thanks again!

Ari Shackell


Ari Shackell

Tacoma Subaru

3838 S Tacoma Way
Directions Tacoma, WA 98409

  • Sales: (888) 905-0239
  • Service: (888) 383-0149
  • Parts: (888) 413-3091

Hours

  • Monday 08:30am - 08:00pm
  • Tuesday 08:30am - 08:00pm
  • Wednesday 08:30am - 08:00pm
  • Thursday 08:30am - 08:00pm
  • Friday 08:30am - 08:00pm
  • Saturday 08:30am - 07:00pm
  • Sunday 10:00am - 06:00pm