We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.
We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.
A partner since 2008, Subaru has donated over $28 million to the ASPCA and through Subaru Loves Pets has helped support the rescue, transport, adoption, and well-being of over 230,000 animals across the country.
Subaru and our retailers are committed to protecting and preserving the Earth, not just by our words, but also by our actions.
Since 2018, as part of the Subaru Loves the Earth initiative, Subaru and retailers across the country have partnered with TerraCycle® and have collected over 7 million pieces of hard-to-recycle trash from their communities. Items such as snack bag wrappers, coffee cups, or used cabin air filters from service areas have been diverted from landfills and given a second life by TerraCycle when it is converted into durable furniture and other usable items.
It's our goal to make the pursuit of knowledge available to as many minds as possible.
Since 2015 Subaru, in partnership with the American Association for the Advancement Science, donated over 369,000 award-winning science books. In addition, through our partnerships with Staples and Adoptaclassroom.org we supported teachers and students with donations of $400,000 in gift cards and school supplies.
In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.
In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.
*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.
We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.
Since 2016, Subaru and its retailers have partnered with the Leukemia & Lymphoma Society (LLS) to donate over 167,000 blankets and 21,500 arts & crafts kits and reached nearly 150,000 patients in more than 780 hospitals nationwide.
Our Love Promise can be seen not just in word but in action. With local partnerships with non-profit and community partners, we live each day with that commitment. We don't just work here, we live here, and are driven to being a supportive force in our community. You Can Count On Us is not a motto, but a lifestyle.
Subaru and Tacoma Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here.
In an effort to help the hardest-to-adopt shelter animals find loving homes, the Humane Society for Tacoma & Pierce County partnered with Tacoma Subaru to host a “Fall in Love” adoption event during the weekend of October 21 – 23. This incredible collaboration helped 71 shelter pets find new beginnings in just three days! One of those pets was a dog named Georgia who arrived at our shelter as a stray. Georgia was a very sweet girl, but she had been in our shelter for several weeks while our vet team addressed her various medical concerns. We were so relieved that Georgia was given a clean bill of health just in time for the adoption event! And thanks to the promotion and partnership of Tacoma Subaru, dozens of excited potential adopters lined up around the building to meet the pets. Including Georgia’s new family, who immediately fell in love and took her home! We are grateful for our amazing partnership with Tacoma Subaru that helps Make Happy Happen for the homeless pets in our community!
My name is Beverly, and I live on the Key Peninsula. I have lived here the majority of my life, and am very active in this rural community. In my entire time here, very few businesses outside of the immediate area do anything within the community. We are too far out. They refer to us as "down key". We are farms and summer homes. What many people don't realize is there is actually a very big population here, we are just spread out. What many people don't realize is there are a lot of people here with disposable cash (if there is such a thing), the point is, we are not all dirt poor. I share all of this, because I finally thought about sending a thank you, and wasn't in my car when i thought it haha. Anyway, I attend a lot of events at our local community center, the Longbranch Improvement Club. This place is a hub of activity for this rural community. At just about every big event (Farm Tour, Kids n Christmas, Suds n Spuds and many more) Tacoma Subaru is mentioned. The Bruce Titus Auto Group of which is the owner of Tacoma Subaru, also advertises in our little newsletter, basically supporting its writing and production. Anyway, this is about Tacoma Subaru. While they don't always send somebody out, we all see their name regularly. Recently I was at an event, and they had the most beautiful car there, my husband said no, but I am working on him. The thing that was delightful is they brought some trinkets to give away as a promotion. Lip Balm, hand sanitizer (always a hit) and...and this blew my socks off, the most wonderful stocking hats! no charge! I know it is about advertising for them, but their giveaways represent their care for the community. They are usable and even necessary items, not some stress ball or pens. I don't know how much money they make off this little slice of heaven tucked away in the wilderness of Pierce County, but it doesn't seem to matter, they know this community needs support and they are there. I have seen them on the community page for other area organizations such as the Red Barn Youth Center, and I recently found a wonderful article about how they donate HUGE food drive donations to our only area food bank every year. I found these things, and this page while looking for a way to contact the owner or a big manager type to simply say thank you. I hope this is read by somebody somewhere, because everybody needs to know the kind of company this is. I know I personally tell anyone who even mentions they are looking for a car to contact them. At this event, I spoke to the woman who was there, and expressed my appreciation. She was very kind, and let me dodder on about this and that. She walked me through the beautiful car even though I told her my husband had already said no. She gave me a stack of business cards for a couple of the sales folks at the Subaru store, and said if I refer anyone, and they give them my name and this card I could get paid a finders fee. That was exciting, but I would refer anyway, because this business is simply the best. Thank you Tacoma Subaru!!! Your efforts are appreciated.
Mr. Titus, the owner of Tacoma Subaru is an unsung hero of the slopes. He and his family have been staples on the mountain for many years. We have watched his kids grow up here, and are now seeing their kids on the mountain. Well, that in and of itself is not unique, White Pass has always been a family mountain, with lots of legacy skiers and supporters, but Mr. Titus, Bruce, is just more. He doesn't just ski and recreate here, he cares, and participates, and looks out for the community that is the mountain. I am with ski patrol at White Pass and have been for over 20 years. We need only make a phone call, and Bruce and his team are in action. A number of years ago we really needed to update our facilities, and for every fundraiser event we held Tacoma Subaru is there. We simply call his assistant or the store, and we are inundated with big raffle prizes or sponsorship. Every year the mountain holds it's annual Winter Carnival. Tacoma Subaru has been a huge part of Winter Carnival success for more than a decade, maybe 2?!. Ever present on the mountain, their is a team of his staff on the mountain all weekend, handing out incredibly useful things like beanies and buffs. As ski patrol, they always have a box of stuff set aside for us, knowing that not everyone can make it by the booth, if we ask for 1 or 20, they hand it over graciously with a smile and then Thank us! We are volunteers, and we do it because we love it. We don't do it for accolades or any other reason than a passion for the mountain, skiing, and making sure everyone has a good time, but you can't help but feel a little warm inside, when you are seen, and what all of us do is seen and noted. Pretty much any of our ski patrol that own Subarus (easily the #1 vehicle in our lot) bought it from Bruce's Subaru store. Many of us live on the East side, but will gladly drive to the West to do business with Titus Subaru. The ripple affect of their impact is probably not measurable. We have had a lot of supporters for sure, but none are as consistent as Bruce and Subaru crew. Because of community support like theirs we were able to build a better facility, update our equipment, and ensure that emergencies are handled in the best possible manner. We are now able to have ski patrol in great numbers on the mountain not just on peak times but all the time, few recognize the importance of what we do (until they are hurt of course), but Bruce has always known, and always seen the commitment. His employees have greeted us with big smiles and incredible customer service, and when someone says "i am with ski patrol at White Pass" they make extra sure that they find us every discount, special that is available. Their sponsorship is important and vital to us, but acknowledging what we do, and supporting us year round, is above an beyond any other sponsor ever. Thank you Titus Subaru.
Thanks to Tacoma Subaru, 61 animals found new beginnings during our annual “Fall in Love” Adoption Event in October, including a cat named Ichabod. Ichabod was found in an auto wrecking yard, very sick from an upper respiratory infection and suffering from a condition called cerebellar hypoplasia. Ichabod’s unbalanced walk was very strange to most visitors and different from the other cats in our shelter. While all the kittens in the cattery were quickly adopted, Ichabod remained in his cubby waiting for his new family. Tacoma Subaru’s promotion of the Humane Society for Tacoma & Pierce County gave Ichabod the spotlight he needed to catch the eye of the perfect family. They were thrilled to have the chance to adopt the special cat and were not bothered at all by his condition. Ichabod is now living a wonderful life, where he will always be healthy and loved. We are so grateful to our amazing partnership with Tacoma Subaru that makes Happy Happen for so many pets in our community!
My name is Suryea, I work for and volunteer with several programs in the Pierce County Area, mostly in the more rural areas, with a focus on displaced youth. I was drawn to this work because I am, myself unique, and was displaced by family when I was still quite young. You see I am LGTBQ+ emphasis on the plus. I am very comfortable with who I am but I, and others like me are not often well received. This is what led to my degree in Child Psychology, and my social work. I feel compelled to share these facts, because it is what brings me to this place today, writing about Tacoma Subaru and their staff. While working in a rural area of Pierce County with a young middle schooler that was referred through our program by a neighbor, I asked, as a conversation starter, where they got her cool Unicorn backpack, they told me it was given to them by the Red Barn. I had worked with them, so was familiar. Very cool. They also told me about the day they got the back pack. Somebody had brought a bunch of school supplies to the Red Barn, and this was in the pile . They brought pizza and other snacks, and it was just a good day, it was the first time I had seen them smile. (I thought at the time, if they know how such a simple thing can make a difference) I would learn through another social media post, that this was Tacoma Subaru, and the good things that they do. Flash forward, a year, pandemic, no school, huge issues, pressure, state of the country, I am busier than ever, but a name keeps coming up as I deal with various agencies and programs, Tacoma Subaru. I was in the area and saw the store, thought what the heck, I will stop in, and check it out. I have a event coming up and could really use some things for door prizes, auctions etc. honestly, even with all of the good things I had heard, I didn't expect anything. So, me in all my glory, pink hair, full make up, painted nails, "boy" tank top, tats, - I am unique. I am a little more conservative in my work life, but in my off time, I am full me, it, as I said is not always received well. I don't care, and will simply remove myself from negative situations. (this is an important piece of my story) I walk in, and am immediately greeted, with a big welcoming smile (covid - no handshake) and a wave, what can we do for you today. I immediately felt welcome. So I explained that while I would love to buy a new Subaru, I was actually looking to talk to somebody about a donation. They were like, cool, no problem, and proceeded to explain that they don't really handle that at the store, but they had someone that did that stuff for them, and I was given a woman's name: Barbara and her email. I actually ended up hanging out for about a half hour looking at cars, the sales person was with another guest, but another young woman came over and said, I am not busy right now, what's up? Oh, I'm not buying today - no problem, it will be fun, and off we went. Wait? What? I was blown away. There was a small toddlerish age child who gave me a funny look, expected, but not so much as a side glance, the energy, the vibe, was beyond welcoming. Refreshing. So, I contact Barbara, she is the marketing coordinator at their corporate office. I shoot her an email (Saturday), I honestly am not even expecting a response, or maybe an auto, thanks for reaching out kind of thing. Monday morning about 9 am I get an email from her. What were we looking for, what could they do, they would be happy to help. What?! Really. Fast forward about a week, after several emails and a quick voicemail exchange, Barbara says, she has a couple of auction packs for us and a bunch of door prizes for me (I didn't ask for these, I just casually mentioned this when we were chatting about the other event). I told her I can't pick them up until after 6. No problem, they will be at the store, whenever it is convenient for me. I stop by the store, a little more conservative, but still very me. Same vibe. WELCOME, how can I help you! WOW! Then I look at the raffle baskets. This is not a high end event, the bags they made up were loaded, and were easily valued over $200. And the door prizes? Ear buds and beanies, and pet toys. It was insane. No big hoopla, just what can we do to help. I found this page searching their website, seeing the other stories, I knew I had to tell mine. I would buy a Subaru just so I could do business here, and you can bet, anybody I hear even hints that they want a Subaru, I am going to strongly encourage them to come here. If this is how they treat someone who has never put a penny in their pocket, I can't imagine what a golden experience it must be to be a customer. No too mention they are obviously LGBTQ+ friendly!
Tacoma Subaru has been a staunch supporter of the Red Barn Youth Center in rural Pierce County for almost as long as it has been open. In our rural area there are no YMCA programs, or Big Brother/Sister programs, or any after school programs for that matter. Because of the spread out, rural area, the schools are grossly underfunded and we seem to have 2 groups, have and have not. The Red Barn was created to serve the have not population in the area of Gig Harbor known as the Key Peninsula. While there are, of course, basic services such as grocery stores and gas stations, they are often many miles apart and we just don't have the services available for our at risk youth. The critical middle school and early High School years. Many parents have to drive an hour or two or more each way to commute to work, leading to long days away from home, and kids left to their own devices. This is why the Red Barn was created. To help support and provide a safe place for these at risk kids. Tacoma Subaru has been there with us each step of the way. Like everybody we were deeply affected by the Covid-19 Pandemic. With remote learning, and many kids not having the necessary equipment or wireless options to participate, the Red Barn was a life line for so many. But, what do you do when you are operating beyond your capacity, not too mention your budget? Well, sound the trumpets, here comes Tacoma Subaru on a white horse. They once again selected us to be there Hometown Charity for the Subaru Share the Love program. This was huge! We have volunteer grant writers that file for every grant that we can find, and while appreciative of those funds, they are usually specific. We may have money for a new outdoor basketball court, or a few new laptops, but we have no idea if we can pay the power bill. Here comes Tacoma Subaru with a check for almost $20,000!!! The relief was physical, the joy was infectious, and the gratitude was beyond measure. Bruce and Linda Titus drove out personally to give us the check, and there was even a representative from Subaru of America (positive frustrated that I can't think of his name). We couldn't believe that our little program rated such grand attention, but there they were, touring the facility, chatting with us, getting to know us, and most importantly, giving us the opportunity to share our gratitude directly. Now, yes, that check was a life saver, but it is not all that they do for us. For about 8 or 9 years they have held a school supply drive at their location, and every year, someone drives out and brings us bags on bags of school supplies. We aren't just talking some promo pens and paper (although equally appreciated) but back packs, notebooks, calculators, everything a student needs to be successful. We have a "shopping list" online of items that we regularly need, and a couple of times a year their team will grab a high dollar item or a lot of little items and just show up with them. No fan fare, no grand gestures or photo ops, just show up with a new commercial toaster, or cases of fruit snacks and juice pouches. We can almost guarantee at some point during the winter they will show up and there will be a huge box of beanies, scarves and gloves. I admit I might be blathering along a bit, but I am not sure, how to convey to anyone who may see or read this, just how much this organization does, and so much of it quietly with just a genuine desire to support. Thank you Tacoma Subaru not only for choosing us as your 2020 hometown charity, but for every pencil, backpack and beanie and for simply caring about those so many choose to ignore.
While my husband and I were waiting to finish our paperwork on our 2021 Forester Subaru, I noticed free water bottles in the waiting room. A light bulb went off in my head. I am a first grade teacher at Grant Center for the Expressive Arts, a public elementary in Tacoma, WA. My students were about to come back to the building for the first time since COVID regulations kept us from entering the building. I knew that my students were going to be in need of water bottles. My motto is, " It Doesn't Hurt to Ask". I sent an email to Bruce Titus Automotive Group 's Marketing Coordinator, Barbara Dobbins asking for a donation of water bottles for 50 first graders. My co-teacher and I were thrilled when we received the email letting us know to come and pick up the requested water bottles. Bruce Titus, you made my students feel welcomed and a part of the team with matching water bottles. It was a pleasure going business with your dealership and having you be a par of our first grade team.
For the past 10 years Tacoma Subaru has supported First Tee - South Puget Sound in many ways, including sponsorship of our Harbottle Golf Classic, our biggest Youth Scholarship fundraising event of the year. In 2020, First Tee - South Puget Sound was honored to be the Subaru Share the Love community partner and was awarded funds for our Youth Scholarship Fund. Our Youth Scholarship Fund is utilized by more than 60% of our participants to help offset registration fees, because no child is ever turned away from our programming due to an inability to pay. We believe all youth deserve access to the game of golf and its inherent life values, and Tacoma Subaru has continued to help us impact the youth in our communities. In a season that has been so challenging for many, the support of Tacoma Subaru in 2020 and 2021 specifically has been incredibly impactful for our organization. In 2020, we held more classes than ever before as the demand for safe, youth programming increased, and we were able to continue providing scholarships as needed through the Subaru Share the Love support. We are incredibly thankful for the Tacoma Subaru family and their support over the past ten years of our organization, and we look forward to many years to come!
Every year Tacoma Subaru continues to bless us as the recipient of their annual food drive. Some years things have been so rough that we are putting things in people's bags while they are still taking them off the truck. In the food bank world we are small, but in our community we are a lifeline. Because we are a rural area, and not densely populated we only receive small government commodities, we do not receive any food from the large networks such as FISH or NW Harvest, but our need is still great. We are an area with a large senior population, and rural and farming families that are struggling to get by in these expensive times. Our need is great here, and Tacoma Subaru sees that, and once again, will help us get through the long winter months (not too mention the pandemic). This year their donation was so big they had to rent a U Haul to get out here, and with the help of the National Guard we were able to get it unloaded in record time. Tacoma Subaru brought out approximately 10,000 units of food, which is, in and of itself, incredible. But, the thing that strikes us the most, is the quality. Probably 60% of those units are canned fruits and vegetables, bags on bags of protein rich foods, there is thought in their donations, and there is often a cash donation as well. What many don't realize, is without support from business like Tacoma Subaru, we generally run out of food by mid January, we are then forced to dip into crucial cash reserves to get us through until spring when the next allotment of commodities comes in. Tacoma Subaru has truly become a lifeline for our little program out here. They assist us year round with other activities, and always take our call, but, the food drive is a life blood, and there is no amount of thank you s or accolades that can convey our appreciation for them choosing us, and their commitment from their employees is astounding and there are no adequate words, so we leave this comment, so that others can know of the incredible good works this organization does for their communities. Thank you Tacoma Subaru!
Coco and Falko were the very definition of Underdogs. Due to their various medical issues old age, we were afraid that no one would take a chance on the two bonded seniors. But thanks to Tacoma Subaru's consistent promotion of the Humane Society for Tacoma and Pierce County during the National Make a Dog's Day Campaign, a family saw Coco and Falko on our website and knew they could give them a loving home. Coco and Falko are now living their golden years in relaxed retirement with a family who will always keep them healthy and happy. We are so grateful to our amazing partnership with Tacoma Subaru that makes Happy Happen for so many pets in our community!
Tacoma Subaru has partnered with Coastal Conservation Association for over 10 years. I don't think they have ever told us no. Whether it is providing sponsorship for various events or generously providing items for various auctions, prizes or giveaways. Covid has, of course affected us all. When we had to move our annual fundraising banquet to a virtual environment, a number of sponsors backed out or requested refunds, but not Tacoma Subaru, their response was to give us more auction baskets. When it came time for the annual beach cleanup, because of Covid restrictions, a formal event was no longer an option. But, we are all committed to our environment, and Tacoma Subaru once again answered the call by spreading the word of the need for cleanup, even though there was no formal event. We didn't do an official count, but we had way over 40+ people in Subarus show up for "a day at the beach", with boxes of garbage bags, smiles and a mutual love for this beautiful planet. This has been a rough year for all, but Tacoma Subaru has not lost sight of what is important. I am sure sales are their number 1 priority, but they haven't forgotten about the importance of their community or their environment. Thank you to everyone at Tacoma Subaru for their ongoing and continued support! Jonathon
A few years ago Tacoma Subaru's owner heard about the Keep em Warm n Fed program. A simple guy named Mike felt a tug on his heart for the homeless and started to drive around in his old broke down car and hand out homemade sandwiches to the homeless. While talking with them they asked questions, Mike found answers, and he became a go to guy with the homeless. Mike is a member of the St. Leo's Parish, and word spread of his good works, and the parish started to support him under their 501c3 so he could start accepting donations. This is a very short version of a long story, fast forward 20 years and Mr. and Mrs. Titus get word of what this kind man is doing, and when they see what he is driving, and what he is doing it with, they knew they had to help. A longtime customer traded in their older (but in incredible condition) truck, and they knew what they had to do. Mike needed a truck. So for Christmas (2018), they donated a truck to Mike and his Keep em Fed and Warm program. Now, fast forward a couple of years, and once again, the Tacoma Subaru team, and Mr. and Mrs. Titus, reach out once again. We get a call saying they want to help us again. They have blankets, LOTS of blankets, and they knew our outreach went directly to those on the streets and in need, and of course we were excited, once more for them to think of our humble little program. We met with the some of the very nice folks at Tacoma Subaru and, of course, Mr. and Mrs. Titus, and they presented us with not just blankets, but the most amazing, perfect for homeless blankets. They were weatherproof on one side, quick drying fleece on the other, and rolled up nicely for packing and convenience. We were once again stunned by their continued generosity. I don't know who reads this or where it goes, but I hope it makes it to the highest levels of the company and that they understand what a generous steward they have representing their cars. Thank you Tacoma Subaru, and Mr. and Mrs. Titus.
Tacoma Subaru is very connected to the Leukemia & Lymphoma Society (LLS) and our mission of ending blood cancer and helping improve the quality of life of patients and their families. One of the ways they show their dedication to our mission is by bringing comfort to pediatric patients from the rigors of cancer treatment. On June 26, 2019, Tacoma Subaru delivered 80 brand-new warm, comfortable blankets and 50 arts and crafts kits to the children at Mary Bridge Children’s Hospital. This is the fourth year for this partnership and each year, Mary Bridge looks forward to being able to give out these wonderful items to their patients. We were also very honored to be joined by their newest service pup who helps patients deal with the trauma from treatment and other important therapy duties. In addition to this donation, Tacoma Subaru also takes part in the LLS Light The Night event each year and is always a top fundraising team. On behalf of Mary Bridge Children’s Hospital and the Leukemia & Lymphoma Society, we thank you from the bottom of our hearts for ensuring this wonderful donation takes place each year.
For the last few years, Tacoma Subaru has generously invited Guide Dogs for the Blind to hold our puppy deliveries at their facility. Our organization provides guide dogs free of charge to people who are blind or visually impaired. Our dogs are matched with people all over the United States and Canada. As part of our mission, we rely on volunteer families to foster and socialize our puppies until they are old enough to guide work training. We have over 100 volunteer puppy raisers in Washington State and we periodically deliver puppies to these volunteers and pick up the older dogs that are ready to return for formal training. Tacoma Subaru not only provide us with a wonderful place to meet for these deliveries, but they also give a gift to each new puppy and serve lunch for the entire group. Sometimes there are as many as 50-60 volunteers and staff, so that is not a small gesture. A huge THANK YOU to Barbara Dobbins and Tacoma Subaru for their ongoing generosity to Guide Dogs for the Blind.
For the last 5 years we have been blessed to be the recipient of a large gift of food from Tacoma Subaru. They have been big supporters of one of our fund raising events an annual founders day type event in the summer. During one of these events we were short handed at our food booth and one of the Subaru team members who happened to hold a kitchen manager card hopped in and helped. During this time they discovered that we had a food bank as well, and we discussed how we have a massive need in our rural area of Pierce County. Because of our location and size we are not eligible for gifts from food networks like Northwest Harvest and Fish Food so we rely solely on donations and small government commodities. We have a large underserved population that consists of children and mostly seniors. The team said, we think we can help. That November (2014) they showed up in a Subaru Forester with the back filled with food. They had chosen us as their recipient for their annual food drive. We were excited and blessed. We didn't know what we were in for. The next year they showed up and had to bring a large SUV that was loaded to rafters and riding on the axles. Each year their donation has grown bigger and bigger and this last year through the efforts of this incredible group of people they had to bring an industrial size van and it was filled front to back, top to bottom with enough canned food to get us through the entire winter!!! This was truly an answer to a prayer, our staff were literally grabbing items that we were completely out of and putting them straight to the shelves for use that day, they brought us over 6000 units of food! They have brought tears of gratitude to our eyes on more than one occasion, we didn't think they could beat last year, and yet they did. We do not know if they have any idea the impact that their donation has on this community, and none of us are truly able to find the words, so we hope this little note will show the world what incredible hearts the folks have at Tacoma Subaru. Thank you Tacoma Subaru for all that you do for us.
On July 16th, Tacoma Subaru partnered with the Leukemia & Lymphoma Society for the third consecutive year to deliver blankets and arts and crafts kits to the brave kids experiencing cancer at the Mary Bridge Children’s Hospital in Tacoma. Patients will receive a beautiful blanket and hand-written message of hope from customers at Tacoma Subaru and an arts and crafts kit. The Leukemia & Lymphoma Society exists to find cures for cancer and improve the quality of life of cancer patients and their families and Subaru helps LLS by donating critical research dollars. This delivery came on a perfect day as well, because Kristen Barsness, Child Life Specialist, commented about running low on craft supplies at the hospital! This was also a very personal delivery for one of the managers at Subaru as her child was treated for cancer at that same hospital many years prior to this partnership. Because of this manager's connection to cancer, Tacoma Subaru has also been bringing light to the darkness of cancer by being top fundraisers for the Greater Washington Light The Night event each October for many years.Thank you again for your care and compassion for the patients at Mary Bridge Children’s Hospital; and for helping the Leukemia & Lymphoma Society fund local life-saving research to beat cancer and provide programs and services for patients in Tacoma and beyond.
With support from Tacoma Subaru, the Alzheimer’s Association is able to offer and expand programs across Pierce County designed to keep individuals living with memory loss and their loved ones socially engaged, physically active, and connected to their community. One such program is the weekly walk at the Point Defiance Zoo & Aquarium. Each week individuals living with memory loss and their care partners gather for a leisurely stroll through the zoo, enjoying the various animal exhibits, occasional presentations from zoo staff, and the chance to get outside in nature. After the walk group members share laughter and conversation at the zoo café. Dementia can often cause social isolation in both those living with the disease and those caring for someone with memory loss, but in programs such as the zoo walk, participants can feel seen, supported, and accepted. Tacoma Subaru makes that possible – thank you!
My name is Lynn and I have been the grateful owner of a 2004 Subaru Outback for the past 14 years. My Outback has been a very special car for me, not just because of its great reliability, but for the many wonderful memories it has helped provide. I live in Alaska and travel to my birthplace, Tacoma, to visit and assist my mother. I am writing today to relay my sentiments regarding your Tacoma Subaru dealership and one of your employees, Cory Wick in the service department. I have found your dealership is not JUST a place to get my care serviced or repaired. I feel "blessed" to have discovered Tacoma Subaru a few years back. From the moment you enter the facility you get the sense that you have come to the right place. Always helpful and friendly employees. You get the sense immediately that you and your car are in good hands! My Subaru being 14 years old and having in excess of 150 thousand miles, my Subaru was understandably beginning to show its age. I was aware that the car had a few potential engine issues but have been trying to hold on until we moved back to Washington and purchase a new Forester, plus I was having a tough time tearing myself away from the car I have loved for those 14 years. I was in town on March 8th on one of my regular trips, and it was not a good day to experience the troubles that began when my car overheated. I managed to limp across town and get your dealership. I called ahead and spoke with Cory who was expecting me when I pulled in a cloud of steam from my soon to be diagnosed ruptured head gasket. I was due in Seattle to surprise a dear friend who was having her final chemotherapy treatment at the Seattle Cancer Care Alliance that afternoon. As I approached Cory's desk with a good bit of emotion due to my plight, he was quick to take on the roll of "it's going to be alright and we are here to help". After listening patiently to my "tragedy" of the day, Cory offered me a loaner and said he would call as soon as they knew more. "You take care of your friend, we'll take care of your car", and it made things feel a little better.I was able to have a wonderful visit with my friend and that made the day for both of us. Unfortunately however, later that afternoon the bad news arrived as I found out that the damage to my Subaru was extensive and would run in excess of $3000 to repair. After discussion with my husband, it became clear that the damage to repair the car was in excess of its given age and mileage, and the day I had dreaded for some time had come. It was late in the day and Cory said to keep the car overnight and deal with the return tomorrow.The next day I returned and Cory greeted me with his usual smile and helpful attitude. Las July we had lost our beloved 12 year old Golden Retriever, Newman. When I had gotten to the dealership I walked past the car and started crying. On the rear windows were Newman's nose prints everywhere as I had yet found the courage to clean them off. He loved that car and had also made several trips to your dealership with me. Your dog friendly approach was just one more reason I have come to love your dealership and all those memories came flooding back and unfortunately for him, Cory had to deal with the blunt of those emotions in that tough instance. I'm sure his is a busy man, but at the moment, he was as patient and compassionate as could be. He made me feel important and my emotions validated. WOW! Cory agreed to let me leave the car over the week as we had made arrangements to five it to a friend for parts. I returned the next day to clean out the last of the few loose items and another of your helpful employees, young man named Ken stopped by to see if he could offer help or any assistance. Yet another example of the exemplary helpful attitudes at your dealership. Obviously a great place to work and an example of "top down" customer first leadership. On every trip to your dealership, Cory has been a textbook example of how to! He is always friendly and helpful, generous with his time, and patient...even in the face of a hysterically crying female! Truly an asset and fine representative of your dealership. My husband and I are planning to relocate to Washington from Alaska this next year and when we do, we will return to Bruce Titus Tacoma Subaru with plans to purchase our next memory making Subaru, a Forester this time, and will do so because of the many fine employees we have encountered at your dealership...but especially because of Cory Wick...he is the greatest! Thanks to you for listening and for the wonderful experience at a difficult time. We'll be back!!
Thank you Bruce Titus Tacoma Subaru! A perfect sunny day and a fantastic venue for a Puppy Truck delivery full of fat, wiggling puppies! The puppies were driven up from the Guide Dogs for the Blind kennels in San Rafael, California and handed out with great fanfare into the arms of local families that will be raising them for the next year. Older pups were then boarded so they could head to their college to the Oregon Guide Dog campus for formal harness training and to eventually meet up with their soul mates. The staff (Barbara!) and the sales people spoiled us with lunch and the awesome "Subaru Loves Pets New Parent Kit" for each puppies new family. Tacoma Subaru has generously offered their dealership again for our next precious delivery, Sunday November 12 at noon. The public is welcome- come for puppy kisses and get information on how you can be a Guide Dogs for the Blind Raiser! It takes a village to raise a puppy! Tacoma Subaru you ROCK!
With the help of Tacoma Subaru, Pierce County Human Services and Family Resources Homecare of Tacoma, 75 family caregivers were able to watch a free movie with dinner and dessert. The evening included information and gifts from local vendors, and the opportunity to have their questions answered by a panel of specialists and win raffle prizes. It was a wonderful evening for these awesome caregivers, who work usually goes unnoticed. Many hugs were going around at the end of the night. The Alzheimer's association of Washington is very grateful for the partnership with Tacoma Subaru and Subaru of America, and their unwavering support for their community. This evening was a wonderful respite for our pierce County family caregivers! Thank you!
Mary Bridge Children's Hospital in Tacoma, Washington, was delighted to be the recipient of a huge delivery of high-quality navy blue patient blankets and portable craft kids for children, chock full of art supplies. As a regional resource for pediatric cancer patients and their families, Mary Bridge knows that distributing these blankets and kits to current - and future - kids undergoing cancer treatment will be really well-received by the kids and their parents. On any given day, the hospital works with around 100 kids battling cancer – either visiting for outpatient appointments and infusions, or being hospitalized for longer term in-patient care. Days at the hospital can be long, and sometimes scary for the kids, so being able to wrap up in a cozy blanket to watch a movie, or to use the craft kit to create a one-of-a-kind masterpiece helps provide comfort to these amazing kids. Picture from L to R are: Kristen Bishop, Mary Bridge Child Life Specialist, Courtney Barr and Renee Willis from Tacoma Subaru, Lou Ann League, Mary Bridge Child Life Assistant, and newly trained high school volunteer, Brynli Loomis, and LLS Campaign Manager, Molly Oshin. Renee's connection is both personal and professional, as her child (now an adult) is a pediatric blood cancer survivor and she and the Bruce Titus Automotive Group, which includes Tacoma Subaru, have been long-time, generous supporters of the Leukemia & Lymphoma Society and Mary Bridge Children's Hospital.
As part of the Subaru Loves the Earth program, St. Patrick Catholic School received a donation from Subaru â€“ all of the elements to create a sustainable habitat in our garden area. The perennial plants will be arriving soon and will help attract butterflies to our school grounds. Special thanks to the Titus family and #TacomaSubaru for helping us receive the #subarulovestheearth garden. We love the symbolism of butterflies, and hope that our garden inspires our students to love the earth!
As part of the Subaru Loves the Earth program, St. Patrick Catholic School received a donation from Subaru – all of the elements to create a sustainable habitat in our garden area. The perennial plants will be arriving soon and will help attract butterflies to our school grounds. Special thanks to the Titus family and #TacomaSubaru for helping us receive the #subarulovestheearth garden. We love the symbolism of butterflies, and hope that our garden inspires our students to love the earth!
When I was initially contacted about being a part of Subaru's "Share the Love" event, I must admit that I was not really sure what to expect. Once it was finished, I was told that we would be receiving a check, and that the Subaru folks wanted to bring pizza and drinks out for our kids along with a check for the Red Barn. We set up a date and time, and boy, was I ever surprised! There was enough pizza to feed a small army (or a room full of hungry teens?) and I was shocked when Bruce Titus himself walked up and introduced himself, along with his daughter, Courtney. It was pretty impressive to see the owner of the dealership show up personally, and take the time to talk to our kids and staff members for quite a while. Most of the kids who come to the Red Barn come from a lifetime of poverty, and it was exciting to watch their faces light up when Bruce and Courtney took the time to show interest in what the kids where working on. The generous donation made by Subaru will be used to buy clothes, shoes, and jackets for our kids, as well as to replace our old and seriously outdated sports equipment with new and modern equipment. Thank You for your kindness and generosity toward the Red Barn Youth Center!
In 2015 the Tacoma Subaru team committed to filling the Subaru and exceeded all expectations. They liked the feeling of helping the food bank so much they committed to beating their record breaking year of 2015. With the help of the community and the corporate office, they did!!! It required 2 vans to haul 2,217 food items, mostly canned goods to the Key Peninsula Community Center. KPCC serves a large rural area with a large senior population and are the only food bank in the area. Their gratitude was overwhelming, and the Tacoma Subaru team is committed to breaking their record every year.
Thank you (Tacoma Subaru) for hosting such an awesome event. We had a great time :) I'm off to make my 2016 Christmas photo with your photos! - Linda & Matoskah
For the last 6 years we have held our annual Santa Paws event at Tacoma Subaru, during the first weekend in December. Each year, the number of participants has grown. While the event is completely free for anyone who wants a picture with Santa, we do ask for donations of pet food/treat/toy or cash to support the Humane Society of Tacoma and Pierce County. While we collect donations on the day of the event, we continue the pet food drive through to the week before Christmas. This year we exceeded all previous years, and served over a 100 groups, took in more food than ever, and raised $544. We enjoy seeing all the wonderful fur babies, and all types are encouraged to participate. We enjoy connecting with our pet community and saying hi to those who participate every year. Regardless of how many participate, we always enjoy seeing their smile when they realize that there is a professional photographer and we give them a copy that day as well as email all of the pictures of the photo shoot. Even the less than perfect ones!
Tacoma Subaru has a very special love and caring for the Humane Society of Tacoma and Pierce County. We are always able to count on them, often with short notice. We called them 2 weeks before our Pawsitive Alliance Open House, and asked if they would sponsor. "Yes!" is almost always the answer with them. With their help and the Pawsitive Alliance team we had over 500 people stop by on October 1st and were able to help over a 100 furry friends find forever homes. However, they don't just send us a check, which is appreciated, they show up. In addition to sponsorship, they brought several huge bags of new dog toys to be given out for the day. They drop by every couple of months and bring us a cash donation from their Pennies for Puppies for jar and then, they show up with 4 big bags of pet food/treats from a food drive they held in October. Thank you Tacoma Subaru! Thank you for your dedication to the fur baby members of your community.
This dealership has done everything and more to help me. Every one of your sales people are outstanding and your service department is the best that I have ever done business with. I have dealt with a lot of dealers and service departments. I am 65 years of age so, as you can see, I have been at this for a while and I wish to thank you for all you have done for me and others.
The partnership with LLS for June hit close to home with the Tacoma Subaru team. A very dedicated group of employees have been fundraising for the annual Light the Night Walk that supports LLS. They work tirelessly throughout the year working to meet their goal. Why? Because in 2009 our parts manager's son was diagnosed with Burkitts Lymphoma at the age of 20. Because of the work of LLS and supporting partners such as Subaru, we know first hand the good works happening with LLS. Renee's son is healthy, and has since had a child of his own because of that research. To show their appreciation the Hope Instillers gathered on a Saturday (June 25) and we threw a little Ice Cream Social, to spread awareness, and thank everyone who stopped by and filled out cards of hope for the kids at Mary Bridge Children's Hospital. We had a wonderful turnout, and everyone got to meet sweet Gage, and when they read his shirt, they knew the impact of this event and this organization: I wear green for my daddy.
The dealership was having an ice cream social to benefit the local LLS Chapter and there were several LLS donation canisters. The table had more literature regarding LLS than the other dealerships I visited. It was evident that this was more than a one month campaign for this dealership. I received a message on Facebook that a member of the staff wanted to speak with me and had something for me. We made a return trip after I exchanged a few emails with Renee. I learned how important and personal this cause was for Renee as her son is also a survivor. She stated she was overcome with excitement when she learned of the partnership. This was the reason I needed to be a part of this partnership. I know I was a part of something amazing. What I'm doing meant something to someone. Renee shared all of the dealerships Light the Night information with me and invited me to be a member of the team & invited me to pass out the blankets. Renee was so thoughtful and gave me a goodie bag filled with LLS & the dealerships items as well as her contact information. Renee introduced me to Allison and the level of support for Renee and her son was beautiful. From what I can tell from the time I spent at Tacoma Subaru is that it is more of a family unit than a place of employment. I wish more employers would rally around and support their staff the way Bruce Titus & Tacoma Subaru does. They truly exemplify and are examples of what the Subaru love promise is about.
The entire Tacoma Subaru team was excited when SOA announced that in June they would supporting The Leukemia & Lymphoma Society (LLS). LLS and their annual Light the Night Walk have been a pet project of Tacoma Subaru for over 5 years. The Tacoma Subaru staff have rallied around their Parts Manager, who's son is a survivor, and formed the Hope Instillers. They bring awareness and fundraising efforts year round, and over the course of their mission have raised over $35,000. Many are not aware of the good works that LLS provides. Not only are they committed to finding a cure, (which they have done an excellent job), they also provide care and support services for those who are battling. Often helping with ride programs to get patients to their treatments, assistance with basic necessities, such as utilities and food, or picking up medications at the pharmacy.The entire team, and the Hope Instillers are looking forward to the opportunity to deliver the blankets to our partner hospital, Mary Bridge Children's Hospital, and deliver all of the messages of hope that our wonderful customers have written. An event that hits home, Tacoma Subaru Love to Care!!
Bruce Titus Subaru's Share the Love gift will provide education, resources, and hope to families in Pierce County who are facing an Alzheimer's disease or other dementia diagnosis. This support will directly fund our May 14th Early Stage Memory Loss Forum in University Place. This Forum provides education, encouragement, inspiration, and resource sharing for people who were recently diagnosed or are living in the early stages of Alzheimer's. Funds also make it possible to sustain Pierce County caregiver support groups, support via our 24/7 Helpline (800.272.3900) and our Tacoma social engagement programs for people living with Alzheimer's. We were amazed at the stories we heard from so many Tacoma Subaru customers. ALZ is definitely a misunderstood disease, and we are grateful that Tacoma Subaru chose to help us spread the word and support Pierce County Resources. Thank you to the staff, but especially to all of their wonderful customers who chose the Home Town Charity for their Share the Love 2015 donation!!
The Monarch butterfly is a familiar favorite of many of our childhoods. Unfortunately, the decline in milkweed plants that are the only natural home for Monarch larvae has caused the Monarch population to plummet by over 90% in recent years. To help raise awareness to this issue, Tacoma Subaru has partnered with the National Wildlife Federation for the Butterfly Heroes program as part of our Subaru Loves the Earth initiative during the month of April. Want to learn more about how you can join us in our effort? Stop by our store to get information on the Butterfly Heroes program and pick up a pack of seeds to start your own butterfly habitat.
The 68th annual Golden Gloves boxing tournament was held in January 2016. This event supported by the Tacoma Athletic Commission, is the longest consecutive tournament running west of the Mississippi. The TAC is proud of its role of leadership in Tacoma-Pierce County Athletics. The Golden Gloves Tournament is a major fund raising event of the TAC which in turn has allowed the TAC to financially support many local athletes and provide improvement to many sport facilities over the last 70 years. We are grateful for local businesses such as Tacoma Subaru for their dedication to their community, and for seeing the value in supporting local athletes. Events staged by the TAC go beyond the Golden Gloves tournament and include recognition ceremonies for local high school and college athletes, golf tournaments and other athletic events. With all of this said, we appreciate Tacoma Subaru and their willingness to see outside of the box, and support events that may not be seen as glamorous, but reach the community in deep and often profound ways. Thank you Tacoma Subaru!
Every year Tacoma Subaru holds their annual Santa Paws event. This event support the Tacoma-Pierce County Humane Society. Santa is on hand to take pictures with anyone who wants to, pets, of course are encouraged, and it is fun to see pets from previous years. The event is free, however, we do ask for a donation of pet food, treat or toy, and of course, cash is also accepted. Santa and his photographer helpers, give everyone who stops by a free copy of their picture, and then all photos taken that day are emailed at no additional charge. There is a lot of love in the air on picture day, and we have seen all sorts of pets, dogs, cats in elf costumes, lizards and 1 hedgehog. Our community knows we are dedicated to our furry friends. This year we raised over $100 and several bags of food/toys and treats. This coupled with donations from our Pet Project Test drive campaign has resulted in over $1500 donated to Tacoma Pierce County Humane Society in 2015. Not counting sponsorship of adoption events!
Every year the Tacoma Subaru team and BTAG Corporate office combine forces for our Annual Fall Food Drive. The drive runs for about a month, this year it ran from October 24 through November 22. Our battle cry this year was FILL THE FORESTER!, and we did and much more! With our food drive, we offer a Fall Food Drive drawing for anyone outside of the organization. For every item of food they bring, they receive an entry to the drawing. The Grand Prize....$50 Gas card, with many other prizes up for grabs including service and Subaru gear. We don't know what sparked the movement, but we are glad the flame was lit. We always strive to bring in a little more than the previous year, but this year, with the help of our dedicated team and amazing customers crushed it! We took in 813% more food than we did in 2013 & 2014 combined! It was beyond heartwarming, and the folks at Key Peninsula Community services couldn't believe it when we had to take out 2 vans to get them all of the food. We were overwhelmed by their love and gratitude, their commodities were all used up, and they weren't going to see any more until spring. With the generous donations and commitment of our community and the Tacoma Subaru team, they are confident that February will look much better now. Thank you to our amazing community for their support!
The Tacoma Pierce County Humane Society has a simple mission. To advance the welfare of animals in Tacoma and Pierce County. Seems simple enough, but without partners such as Tacoma Subaru and the countless private donors we could not do what we do. On October 3, with the help of the group Pawsitive Alliance and Tacoma Subaru we hosted a very successful adoption event. With the help of Tacoma Subaru were able to purchase a new branded tent that we can use when we are out in the community at various events to bring our mission to the community, and saw 45 furry friends, find new homes. The Tacoma Subaru team was on hand all day, in what turned out to be a rather windy fall day...with their beautiful Subaru and wonderful collapsible water bowls for anyone who wanted one. This is the kind of partner every shelter needs. While we are certainly grateful for their assistance with this event, this is not a one time thing for the Tacoma Subaru team. They have a wonderful campaign called the "Bruce Titus Pet Project", and when a prospective buyer takes a test drive, and decides to purchase the vehicle, they can elect to give $25.00 to the Humane Society, this in addition to other events such as Santa Paws in December proves they are committed to the furry members of their community. Thank you Tacoma Subaru!
The Tacoma Subaru team has been a strong supporter of The First Tee of South Puget Sound for many years. The focus of this group is on our next generation. Their mission is to impact the lives of young people in the South Puget Sound by providing educational programs that build character, instill life-enhancing values and promote healthy choices through the game of golf. In addition, many kids are exposed to a game and group of people that they might not otherwise come in contact. The board members of this local chapter are so committed to this organization and mission that it is absolutely infectious! Without the support of sponsors like Tacoma Subaru there would be no program. The organization is privately funded through generous benefactors and community support. The hole in one hole is the most popular hole, and can sometimes cause a back up because everyone wants to sit in the pretty new Subaru, and take their time planning their shot, hoping to win!
Stuff the Subaru 2015! We put out the call and the community answered. Tacoma Subaru received over 238 items and matched a $1 for every item received, so the school received a cash donation of $238 and 8 bags stuffed with much needed school supplies. As anyone would be, we were not surprised to lean how much money teachers spend out of pocket to help students with school supplies. The staff at St. Patricks were very grateful. Principal, Chris Gavin sent this little note after we dropped off his school supplies. Good Morning, Just a quick note of thanks for delivering the classroom supplies. Needless to say, teachers have already gobbled up a great number of the items. I love to hear the conversation about which kids may need certain things. I personally appreciate the care you have given in dealing with us at S. Pat's. It may seem like a little thing but you including us in this national Subaru initiative has meant a lot to us. My Best, Chris Gavin Our pleasure Mr. Gavin!
As a participant in Woofstock 2014, we knew that we had to be a part of it in 2015. The Dugan Foundation in a coordinated effort with Pawsitive Alliance are committed to the furry friends community and the humans they save. These 2 groups bring over 30 rescue organizations, plus pet focused vendors and support organizations together for one day, for 1 purpose. To help keep pets out of shelters and in loving homes! This is not just an adoption event, this is a family event. There is someone on stage through the whole event, and every musician has donated their time. There are countless volunteers, walking dogs, helping the rescues, helping the sponsors, generally just a very helpful group of people. There are large pen areas set up all around the event so that fur friends and potential families can get to know each other, and make sure they are a good fit, without the pressures of the leash, and other distractions. The Tacoma Subaru team was on hand all day, providing take along/collapsible water bowls and entertaining bubbles. The kids loved it...and adults, and of course fur babies. The Dugan Foundation and Pawsitive Alliance helped over 100 pets find a forever home, and raised over $5,000 that of which a portion is distributed back to the various rescue organizations to help in their ongoing commitment to keep these wonderful animals out of shelters.
As part of the Subaru Promise they asked us to do a food drive to support Meals on Wheels locally. We were delighted to help. Feeding Tacoma has been a long standing tradition with Tacoma Subaru, and we were excited to add an additional food drive into the year. We have the most generous guests and staff!
The Tacoma Subaru team were honored to get behind the Subaru Loves the Earth campaign. As a store, they are already committed to the environment and practice what they preach every day. However, it was great to be able to be a drop off point for old electronics and be assured that they would be picked up and disposed of properly. Our customers and other community members truly appreciated our efforts.
Back in 2008, a group of community leaders shared a common vision...to create a foundation that would support and expand clinical trials and cancer research in the South Sound region, ultimately providing its residents with cancer treatment options otherwise unavailable. Hence the birth of South Sound CARE Foundation. Comprised of local leaders in the cancer care community, South Sound CARE's board includes cancer survivors and medical professionals from MultiCare, Franciscan and NW Medical Specialties all striving to eradicate this deadly disease. Despite a lack of medical knowledge, but with a strong connection to the community, Mary Byrne, General Manager of Tacoma Subaru (2012) was asked to come on board, and currently serves as acting secretary. Mary has volunteered her time wisdom and financial support over the last few years, and when Subaru announced that they were adding the Home Town Charity option, she spoke with her staff, and they all agreed that this would be the perfect charity to represent the Tacoma Subaru team commitment to their community. On April 11, Mary Byrne, and her team were able to present a check for $22,389! Our customers overwhelming chose our Home Town Charity, because many new Dr. Senecal and his cause. Many said they came to Tacoma Subaru because South Sound Care was our Home Town Charity. Thank you Dr. Senecal and your team for what you do!
On August 2, 2014 Tacoma Subaru was an honored sponsor of the annual event Woofstock. The Dugan Foundation in efforts with Pawsitive Alliance hold this annual event in Tacoma to support adoption and other pet related causes. Woofstock helped 110 pets find a forever home with over 50 volunteers hauling kennels, filling water bowls and assisting attendees. In addition to helping over a 100 animals find a home, they raised $5500 for grants to rescue organizations and shelters.